Terms and Conditions

All services are performed by trained professionals with a focus on quality, safety, and reliability. Services are available for private homes, apartment complexes, and small business properties within our operating area in Germany.

Booking and Scheduling

Service requests can be made through our website, by phone, or by email. Once we receive your inquiry, we will confirm availability and provide a quote based on your specific needs. Appointments are scheduled on a first-come, first-served basis. While we do our best to arrive on time, please note that schedules may change due to weather conditions or urgent service calls. If any changes occur, we will inform you as early as possible.

Prices and Payment

All prices are clearly communicated before the start of any service. Charges are based on the type of service, property size, frequency, and any additional requirements. Payments can be made by bank transfer or any method agreed upon in advance. Invoices are issued after service completion or as per the agreed schedule. Late payments may lead to additional fees or suspension of further services until the balance is cleared.

Booking and Scheduling

All service appointments must be booked in advance via our website, phone, or email. We will confirm each request with an official quote and schedule.

Delays may occur due to weather, public holidays, or emergency calls. In such cases, we will notify you in advance.

Prices and Payment

All prices are clearly stated before the service begins. Payments must be made by the agreed method (e.g., bank transfer or invoice). Late payments may result in a reminder fee or delay in services.

VAT (if applicable) will be included in the final invoice.

Cancellation and Rescheduling

You may cancel or reschedule a service at least 24 hours in advance at no cost. Cancellations with less than 24 hours‘ notice may incur a cancellation fee.

In case of emergencies or force majeure (e.g. storms, illness), we reserve the right to reschedule services.

Customer Responsibilities

Clients must ensure access to the property on the scheduled service day. Any hazardous conditions or risks (e.g. loose wires, pets, or sharp tools) should be reported in advance.

We are not liable for damages caused by undisclosed risks or obstacles.

Limitation of Liability

We aim to provide high-quality services. However, we are not liable for:

• Damages caused by third-party tools, systems, or weather

• Service interruptions beyond our control

• Minor cosmetic damages unless caused by gross negligence

Claims must be reported within 48 hours of service delivery.

ntellectual Property

All content on our website (text, logo, photos) is the property of [Your Company Name] and may not be used, copied, or distributed without written permission.

Privacy and Data Protection

Your personal data is handled according to our Privacy Policy. We do not sell or share your information and use it only to provide services and support.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be published on this page with the updated date. Continued use of our services implies agreement to the new terms.

Governing Law

These Terms are governed by the laws of Germany. Any legal disputes will be resolved under German jurisdiction.